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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lien Alfonso

April 9, 2026

5  out of  5
rating by Lien Alfonso
"Rachel was amazing helping me to get my policy set up!"
We responded:
"Lien, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Hoffer’s Team—we are always here to help!"
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Jonathan Janssen

April 7, 2026

5  out of  5
rating by Jonathan Janssen
"Rachel has always been helpful to my parents, my children, and I. She is thorough and thoughtful, in order to make certain that we have the proper coverages for all of our insurance needs."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeff Hoffer’s Team. "
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Sam Halloran

April 2, 2026

5  out of  5
rating by Sam Halloran
"Jessica was great! Easy to talk to and very informative and helpful."
We responded:
"Sam, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jeff Hoffer’s Team here in our Daytona Beach office. "
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Melissa Lemons

April 2, 2026

5  out of  5
rating by Melissa Lemons
"Rachel was great! Thanks for everything!!"
We responded:
"Thank you for your kind review of State Farm Agent Jeff Hoffer’s Team. We appreciate it!"
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Don Costanzo

April 1, 2026

5  out of  5
rating by Don Costanzo
"Great service, Lillie was very attentive and helpful, taking time to thoroughly explain options and details suitable for my needs."
We responded:
"Thanks so much for the fantastic rating, Don! We are so glad you had a positive experience with us here on State Farm Agent Jeff Hoffer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Johnny J&C L.L.C

March 25, 2026

1  out of  5
rating by Johnny J&C L.L.C
"I have called this office for 2 days left messages they never answer their phone or return calls I called State farm to remove a car and add a car to their corporate office they transferred me this agency's office for some reason they will answer the phone for State farm but not their customers When I told the girl about my lousy experience and communicating with this office they told me they are understaffed and the owner did not bother to come in today that explains today what about every other day And so when you tell them about their lousy performance in your frustrations with State farm they tried to defer the attention from themself and tell me that I am a bad person for complaining. In addition State farm has done a miserable job evaluating my total loss and undervalued it considerably and I had other appraisals to support this . Insurance is supposed to buy a ride peace of mind and make you whole again and an agent should be there in your corner for you all the time it's just not like that with this company anymore"
We responded:
"Sir I am sorry if you feel your experience was inadequate. Frankly your account was transferred into my office on 3/16 from another agent. Our records show you left a voicemail at our office, and it was being returned within a couple of hours. I have had no involvement with your claim, and while we did not answer your call immediately it was responded to in a timely fashion. That being said let me offer you an opportunity to visit with me to see if the issues can't be ironed out. Let me say however that you are only to deal with me personally because your treatment of my staff is unacceptable."
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J Hale

March 24, 2026

5  out of  5
rating by J Hale
"Rachael is my go to person.she is the best!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jeff Hoffer’s Team! We deeply appreciate your kind words here in Daytona Beach . "
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Mia

March 6, 2026

5  out of  5
rating by Mia
"Awesome service"
We responded:
"Thank you for the amazing review, Mia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Robert Durrance

March 3, 2026

5  out of  5
rating by Robert Durrance
"Rachel was able to give me a quote very promptly today on motorcycle coverage. In less than 15 minutes I had coverage on my motorcycle. It is great to have that kind of service from State Farm."
We responded:
"Thank you for the fantastic review, Robert! We are always here to help with your insurance needs here in Daytona Beach . "
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David James

February 10, 2026

5  out of  5
rating by David James
"40 Yr SF customer from OH, bought a second home (condo) in FL and called this Agency out of the blue and met Rachel Starling, who did an amazing job of securing van and property insurance for me. She was outstanding - very detailed, responsive, pursued savings ideas and excellent communication. Thank you for a great job!!"
We responded:
"David, thank you for your wonderful review of State Farm Agent Jeff Hoffer’s Team! David, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jeff Hoffer’s Team! "
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Robert Kirk

February 10, 2026

5  out of  5
rating by Robert Kirk
"Exceptional service and unbelievable rates on Auto coverage…same coverage I’ve carried with multiple providers. Quick response time and quote. Darren provided exception service, explanation of policy coverages, savings and processed the policy transaction expeditiously. Cannot say enough positive about the service. Highly recommend State Farm, specifically through this group!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeff Hoffer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jeff Hausler

January 29, 2026

4  out of  5
rating by Jeff Hausler
"Just a quick work regarding our experience with State Farm. We were in need of a new auto policy and called a few places, including State Farm. Rachel in the Daytona office greeted me by telephone in a courteous and professional manner. It was quickly obvious that Rachel knew her business as she promptly and accurately answered all of our questions. Rachel was very personable while maintaining professionalism. She made our transition to State Farm simple and effortless. Definitely recommend Rachel and the Daytona State Farm Team!"
We responded:
"Jeff, thank you for your great review. We deeply appreciate your feedback and are pleased to hear that your experience with State Farm Agent Jeff Hoffer’s Team was a positive one. "
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Toni Jones

December 16, 2025

5  out of  5
rating by Toni Jones
"Ulisa done an amazing job with helping me with my policy, she walked me through step by step to make my experience very delightful. Are you in need of any insurance contact Jeff Hoffman he has professional staff!!!!!"
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Tara Sutton

December 10, 2025

5  out of  5
rating by Tara Sutton
"My experience with this office was great. Rachel was very pleasant and they are saving me a lot of money on my auto policy. Rachel was detailed and patient. I appreciate her sincerity and am very excited to join State Farm"
We responded:
"We appreciate your comment and Welcome to SF"
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STEVE WALTON

December 7, 2025

5  out of  5
rating by STEVE WALTON
"I have been a customer of Jeff Hoffer-State Farm Insurance, in Central Florida, for a few years now. They have helped me with a variety of insurance products including: Home (Hurricane), Auto, Boat and RV coverage. I do shop around and have found them to consistently, not only to have insurance options available for some challenging markets like RV and Boats (Yachts), with very competitive pricing! I have to also mention they always offer excellent customer service. Recently, I had the privilege of speaking with the Office Manager, Rachel Starling, to discuss possible options with the renewal of my home policy. Rachel was prompt, knowledgeable and professional with truly going the extra mile to really dive into my existing policy to help determine what might be the best fit for ME! Kudos to the Jeff Hoffer-State Farm Insurance Team!"
We responded:
"Wow Steve thanks for the nice review. This may be the best one we ever got. We appreciate your business."
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Bernadette McGee

December 3, 2025

5  out of  5
rating by Bernadette McGee
"Very professional and friendly.. Would highly recommend this location."
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Isabel McKee

November 28, 2025

5  out of  5
rating by Isabel McKee
"Rachel Starling at Jeff Hoffer State Farm insurance was so helpful and made the process of finding the right policy for me very straightforward and a breeze! Wouldn’t go anywhere else!!"
We responded:
"Thank You for your comments."
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Josh Marstaller

November 24, 2025

5  out of  5
rating by Josh Marstaller
"Rachel was super friendly and helpful in getting me setup with insurance for a new car I was getting"
We responded:
"we appreciate your business."
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Rebecca Pyke

November 20, 2025

5  out of  5
rating by Rebecca Pyke
"I have been with this company for years.They are absolutely wonderful.Thank you for all your hard work."
We responded:
"We so appreciate your long tenure with us. Thank You"
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jason williams

November 19, 2025

5  out of  5
rating by jason williams
"Rachel always goes above and beyond to answer my questions, and ensure that we are adequately covered. I can't recommend her highly enough. She is fantastic!"
We responded:
"Wow thanks for adding this nice comment!"
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Michael

November 5, 2025

4  out of  5
rating by Michael
"very helpful with all our needs"
We responded:
"Thank You Michael for the review"
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Billie Grimes

October 31, 2025

5  out of  5
rating by Billie Grimes
"Darren was absolutely fantastic. He walked me through everything, explained what was happening, and was very knowledgeable. Highly recommend him. Great job Darren, and thank you for everything!"
We responded:
"Darren and I appreciate your kind comments."
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Emily Harrison

October 28, 2025

5  out of  5
rating by Emily Harrison
"We had an outstanding experience with Rachel at State Farm for our home and auto insurance. From the first call, she was prompt, knowledgeable, and patient. We are first time home buyers and she compared options, explained coverage limits and deductibles, and found us a great rate by bundling. The switch was seamless (papers done quickly, no gaps), and she even followed up to make sure we felt confident about our policy. If you want someone who’s transparent, responsive, and genuinely on your side, talk to Rachel. Five stars without hesitation! Thank you so much Rachel! We couldn’t have done it without you."
We responded:
"Thank you for your comments. Rachel is skilled at assisting our customers."
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Diane Zandman

October 27, 2025

5  out of  5
rating by Diane Zandman
"Switched my car insurance to State Farm today. Ronnie was so helpful explaining all the details to make sure I had the coverage I wanted. Looking forward to switching my homeowners as well because of the great service Ronnie provided. He even worked past office hours to assist me. So glad my son referred me to this office. Thank you Ronnie."
We responded:
"We appreciate your business"
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Michelle Ambrosait

October 23, 2025

5  out of  5
rating by Michelle Ambrosait
"Rachel was so pleasant and knowledgeable. She made the progress of getting insurance (both auto and homeowners) easy. It was a nice welcome to Florida!"
We responded:
"Hey thank you for your kind words"