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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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luke Carlucci

August 10, 2025

5  out of  5
rating by luke Carlucci
"Always there when I need them! Always happy to help! Rachel has been extremely helpful anytime I have had a question… recently I was in a situation where I needed help, but wasn’t able to write it down. Rachel was able to text me the info I needed to help me. Doesn’t seem like a lot, but at that moment it was exactly what I needed. Thank you Rachel!"
We responded:
"It was our privilege to have been of service to you. "
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Lisa Carey

August 6, 2025

5  out of  5
rating by Lisa Carey
"Karen was nothing short of amazing, fixed an unexpected issue, quickly and did a fabulous job calming me down...we even had a few chuckles 😃"
We responded:
"thanks for your nice comments. we love Karen too. "
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Jesse O'Brien

August 4, 2025

5  out of  5
rating by Jesse O'Brien
"Ulisha Santiago from Jeff Hoffer - State Farm Insurance Agency helped us complete this process dutifully. She was friendly, timely and professional in all aspects during the process of obtaining a quote and then a procuring a commercial vehicle policy for my truck. I would recommend her and the Jeff Hoffer agency for anyone's insurance needs they may have and we will return for any needs we have."
We responded:
"Thank you and we appreciate your business"
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Blissful Beeing

July 24, 2025

5  out of  5
rating by Blissful Beeing
"Rachel is SPECTACULAR! I had a last minute & do it quickly situation that Rachel handled for me. Rachel was the utmost professional and very kind thru the entire process. I appreciate how quickly she responded and how seamless she made everything for me. Thank you for your assistance and your patience RACHEL!!"
We responded:
"Thank you for your kind comments "
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Stacy Wright

July 24, 2025

5  out of  5
rating by Stacy Wright
"The office and Rachel was super helpful in getting our rentersninsurqnce policy set up. It was quick and easy with excellent customer service!"
We responded:
"We are happy you had a good experience"
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Luanna

July 23, 2025

1  out of  5
rating by Luanna
"Rude and do not know what they are talking about. Different story everyday and denied phone conversations that happened. Stay away for peace of mind."
We responded:
"Luanna sorry your experience was not a good one. Transferring homeowners policies with companies other than SF is difficult and must be initiated by the agent you wish to transfer to. That procedure is difficult but necessary"
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Fran Fagerstrom

July 21, 2025

5  out of  5
rating by Fran Fagerstrom
"Rachael Starling was very efficient and helpful at switching my account from MN to FL. So glad to be here!!"
We responded:
"Thanks for transferring your policy to us. We will do our best to serve you."
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Shannon Face

July 18, 2025

5  out of  5
rating by Shannon Face
"Who knew State Farm offered more than insurance for your home and car??? My husband and I have had State Farm for all our vehicles for years however, a brief call with Ulisha S. helped me realize how much more they offer. I was impressed by her knowledge and her willingness to listen to my questions and concerns. As a small business owner, I had to forgo Life insurance for some time, so finding a plan that worked for me that I could bundle into our existing payment schedule was like a weight finally lifted."
We responded:
"Thanks so much for your review. Helping with your needs is a privilege."
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Michael Mullen

July 7, 2025

5  out of  5
rating by Michael Mullen
"I always have exceptional experience with State Farm. They are fast, professional, and on point! I really appreciate their help."
We responded:
"Sorry for the late reply. We appreciate your being our customer."
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Jessica Abbaleo

June 26, 2025

5  out of  5
rating by Jessica Abbaleo
"Karen at State Farm (Jeff Hoffer) was amazing! Professional, efficient and made my experience seamless and easy. Thank you so much, if you’re looking for insurance, call Karen!"
We responded:
"Jessica thank you for your kind words. We appreciate your business."
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marlon pilossoph

June 23, 2025

5  out of  5
rating by marlon pilossoph
"Superb job by Olivia for going out of her way to find coverage for me! Many thanks!!!"
We responded:
"Thank you for your business. "
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Eva Selden

June 3, 2025

5  out of  5
rating by Eva Selden
"Tracy Harris was very helpful in helping me obtain a replacement policy for my homeowners insurance. She made the whole process smooth and painless! Highly recommend her if you need a quote."
We responded:
"Thanks so much for your kind words. "
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Candy Nardini

May 23, 2025

5  out of  5
rating by Candy Nardini
"Had a wonderful experience switching my car insurance with Rachel. She made everything so easy."
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jeff kinser

May 21, 2025

5  out of  5
rating by jeff kinser
"Karen helped me get a payment issue figured out. She was very helpful. My experience with this agency has been very positive"
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Dale Wagenknecht

May 21, 2025

5  out of  5
rating by Dale Wagenknecht
"Tracy was very helpful on getting me insurance, great rates, I would highly recommend"
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karla mcgruder

May 15, 2025

5  out of  5
rating by karla mcgruder
"Rachel was A-Mazing. She was helpful, kind & patient as she assisted me in the process. She was very knowledgeable of State Farms products & very willing to explain in full detail with each question I asked. Her customer service skills were excellent which resulted in an overall awesome experience. Thank you Rachel 💕"
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Diane Murphy

May 13, 2025

5  out of  5
rating by Diane Murphy
"Mr. Darren was awesome👌 and patient. He was always available for my questions and even when playing phone tag, he was constistent on calling when I would ask him to call me back. Thank you so much. Ms. Diane Murphy"
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Jude Wanamaker

May 9, 2025

5  out of  5
rating by Jude Wanamaker
"Karen S Sullivan is a fantastic and helpful agent! They have helped me with my insurance claims and car rental issues. Very grateful to be able to talk to a person and not a robot"
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richard litchfield

April 24, 2025

5  out of  5
rating by richard litchfield
"called Jeff and within minutes had a great quote which was almost half of what I was paying at another company. Jeff was great and set me up. Great job Jeff"
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Bruce Scheff

April 23, 2025

5  out of  5
rating by Bruce Scheff
"I am so pleased. I tried getting the drive safe and save beacon to work on my own but was unsuccessful. I got a call from Olivia who helped me get successfully connected so I can save more money with the beacon installed at State Farm. Additionally, she had a real helpful attitude. I never felt like I was imposing on her time."
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Robyn Gingras

April 17, 2025

5  out of  5
rating by Robyn Gingras
"Just got off the phone with Racheal from the local office. What a wonderful experience it is to have an agent really save you money, give me all the info to make sure I am set up for auto pay. You are blessed to have such a pleasantly efficient lady working for you"
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max handrich

April 14, 2025

5  out of  5
rating by max handrich
"Darren was extremely helpful and patient when I had to delay the quote for a few months."
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Turds Momma

April 14, 2025

5  out of  5
rating by Turds Momma
"Rachel was super accommodating, very prompt and helped us with our new policy seamlessly"
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deanne street

April 10, 2025

5  out of  5
rating by deanne street
"Rachel was most pleasant to handle getting a new account with State Farm. I received a call and a text with the estimated quote, which was helpful. Rachel answered every question I had."
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Angela Miles

March 25, 2025

5  out of  5
rating by Angela Miles
"Tracy was great and made our experience easy and painless. Great rates and everything we needed."