State Farm® Insurance Agent Jeff Hoffer

"Sitting at the DMV after waiting 74 minutes, trying to correct a suspended license due to “no insurance” while being insured with this office. Just to find out Darren sent over the incorrect evidence of insurance. Upon standing at the desk trying get the proper one sent over, I have repeatedly been told “well we are busy” by two staff members there. This is absolutely outrageous and unprofessional. Unacceptable. It takes 2 minutes to fax something over, and it is quicker to do something right the first time than to have to correct it. This is why I left state farm and will never be back. If I left a review individually for every issue I’ve had with this office, they would have nothing left for stars."

"I usually don’t write these , but I’m going the extra mile today because A- I have time but more importantly B- Tracy Harris(the agent) assisted me with my purchase for auto insurance and I’m very appreciative for how quickly she responded even ran multiple quotes with me do to the nature of my situation, HIGHLY valued assistance and I am very thankful for all that you’ve done."

"This State Farm office is the best I've ever dealt with. I've used State Farm for close to 30 years and the people here are by far, the most helpful I've ever worked with. Karen is always pleasant and amazing to talk to. If you have to deal with the insurance cartel, call Jeff Hoffer's office 7 out of 5 stars...and a cookie"

"Sandra is hands-down the kindest insurance agent I have spoken with in the past multiple days with various companies. It's my first time getting my own auto insurance policy and financing a car. I have been so confused with all the numbers being thrown at me and different insurance and warranty options, financing rates, coverage- literally all of it. It has become so frustrating and even defeating. I spoke with Sandra who LITERALLY was the sweetest and most patient person. She answered all my questions and helped me navigate what all the different coverage options were. I told her what my budget was but how important it is for my mental state to not have to worry if anything bad were to happen to my car. Any worst or best case scenario I could think of, she explained to me what would be covered and how coverage works. I had at least 15 in depth questions and never once did she make me feel like I was a bother or annoyance. She gave me elaborative explanations for all my questions which made me feel heard and in good hands. Additionally, Sandra helped with discounts, rideshare questions, paying prior to my scheduled bill and even went as far as changing my policy multiple times so I could compare and contrast numbers. I would highly recommend Sandra as an outstanding customer resolution representative and sales associate. A huge weight has been lifted off of my shoulders after speaking with someone with such a patient and kind soul. Thank you, Sandra for all your help. Forreal."

"I am very impressed with State Farm and this agent. My fiance has been trying to get me to switch to his State Farm agent for awhile now and I am so glad that I did. Tracy Harris is very friendly and extremely helpful. She gets back to me quickly when I call or email her a question. I switched my auto and home insurance to State Farm and I'm so glad I did. Great Job!"

"Had to fish around and get a auto quote for a new car, I already called several other companies and a few local businesses in my area, so was feeling pretty burned out by the experience and was ready to wrap up the day by time I called this state farm office. Needless to say whether is was the friendly staff that quickly took my information and laid out my options tailored to my interests and asking if I was comfortable with everything, Definitely a refreshing experience and probably some of best quote options I was offered all week. Shout out to the people at state farm, Also big thanks to Tracy Harris for all the great help and advice!"

"Rachel has been great from the start. She helped us save money by switching to State Farm for our car insurance. Additionally when we were in need of home owners insurance we didn't hesitate to reach out to Rachel for a quote. She was quick to get back to us both times and has been super helpful! Ask for Rachel!"

"When the going gets tough, Jeff and his crew leave you out to dry. After an issue with my insurance being transferred to my new vehicles. Jeff and his team failed to notify the DMV, resulting in my suspension of my DL! Jeff and his team have no problem cashing your check, but when you need assistance or help, good luck!"

"After getting the run around from another insurance company and its agent, I decided to inquire with State Farm. I was looking for a local office that could take care of all my insurance needs. I was greeted by a very friendly and courteous staff. The State Farm associate that assisted me was so patient, friendly, and knowledgeable. Her name is Sondra and I couldn’t have had a better experience. Needless to say, I canceled my auto policy and obtained homeowners w/ flood insurance and saved a significant amount of money for the same coverages. I highly recommend sitting down with the agents/staff at Jeff Hoffer State Farm. The service is impeccable. Thank you Sondra."

"Rachel Starling is the best agent of all kinds that I have dealt with in years. She knew exactly what she was talking about and explained all coverages to me that were easy to understand. And she saved me almost half of what I was paying for my previous insurance company. Highly recommend... Thanks again Rachel."

"Let me just start by saying that I’ve been with this office ( through changes) for probably 40 years. I’m currently splitting my time between two homes, which tends to complicate things. I have been dealing (though that’s not a word for someone like a friend), with Karen Sullivan since I can remember. She’s not only professional and thorough, but when sudden issues pop up, she’s on it!! I honestly can’t express my gratitude for this wonderful woman! She even checks up on my fur baby! Long ago, the woman that brought me to State Farm, Raynooka ( passed and missed), was the best ever… Karen is that … takes care of business and a friend! Thank you!"

"I love working with this office even though I live in Orlando now. They always manage to put the most personal touches into everything, and you're never pressured to do or buy anything you don't need or want. They are always so polite and informative. I absolutely love it and can't recommend enough!"

"The agents and the customer assistant in this office have worked for many, many hours to get my State Farm Drive Safe and Save app onto my phone, and I am so pleased!! They have gone above and beyond to solve all my problems!! I highly recommend Jeff Hoffer State Farm !!!!"