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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Mullen

December 5, 2024

5  out of  5
rating by Michael Mullen
"I always have exceptional experience with State Farm. They are fast, professional, and on point! I really appreciate their help."
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Ocean Spencer

December 2, 2024

5  out of  5
rating by Ocean Spencer
"I called for help obtaining a form and Karen did an awesome job helping me! This isn't even my agent but will be switching!"
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Jacob Long

November 26, 2024

5  out of  5
rating by Jacob Long
"Ulisha came by my office today and I was very impressed. Very knowledgeable and very friendly. Looking forward to working with her in the future!"
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ray jimenez

November 11, 2024

5  out of  5
rating by ray jimenez
"I highly recommend Rachel Starling, she has been my families representative at statefarm for more than 10 years , she has always went above and beyond for my family and I trust her , which is hard to say in this day and age.I have been with statefarm 32 years . I believe statefarm is a company you can rely on, we have about 7 cars in our family on top of renters insurance and home insurance. Jeff Hoffer is a good guy and will fight for you if there’s any issues."
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Mary Fields

November 11, 2024

5  out of  5
rating by Mary Fields
"Rachel was very helpful with knowledge and understanding of everything I needed with customer service. For my auto insurance."
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SaLute

November 6, 2024

5  out of  5
rating by SaLute
"My thanks so much to Karen she helped me so much with my situation."
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Osprey Gulch

November 1, 2024

5  out of  5
rating by Osprey Gulch
"I've never met Jake from State Farm, but Tracy is awesome! She is always friendly, responsive and helpful. We bundled with State Farm several years ago, which dramatically lowered our premiums."
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Richard Pecket

October 29, 2024

5  out of  5
rating by Richard Pecket
"Your agent was very helpful"
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Ramon Berrios

October 21, 2024

5  out of  5
rating by Ramon Berrios
"I had the absolute pleasure of speaking with the most professional agent ever. Helped rearrange my policy to make it as cost effective and save $$ and I learned lots about my policy. Her name….. Yulisha!! Give her a raise she deserves it!"
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Taylor Reavis

October 21, 2024

5  out of  5
rating by Taylor Reavis
"Karen has been absolutely amazing. I had difficulty with my status and quotes and Kim was able to help me get through even the worst of news once my car was flooded due to the recent hurricane. She walked me through everything that was needed and I was able to get my information back on track, as well as to ease my nerves about losing my car. We had a great couple of laughs and her work has always been a blessing."
We responded:
"Thanks for your comments Taylor.....we are luck to have Kim"
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Roostermcl8

October 15, 2024

5  out of  5
rating by Roostermcl8
"Darren! Oh boy he’s the best! I would recommend him to anyone insuraed here, he was very kind and helpful."
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Sheylla May

October 12, 2024

5  out of  5
rating by Sheylla May
"Rachel was great!!! Helped me as much as she could and did it as fast as possible which made it super easy for me to buy my first car."
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Kris F

October 7, 2024

5  out of  5
rating by Kris F
"Love the Jeff Hoffer State Farm team!! My mom and I have had car insurance with them for some time now and thanks to Rachel, I was able to add more insurance last minute! :) :)"
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Linda Grumhaus

October 7, 2024

5  out of  5
rating by Linda Grumhaus
"Help me to get a much lower rate for the same coverage on my old policy"
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Kimberly Ward

September 26, 2024

5  out of  5
rating by Kimberly Ward
"Best agency in Daytona! Best customer service. Always a pleasure when I call front desk! They are very nice and helpful! Karen is the absolute best! She is always kind and helpful."
We responded:
"Thank you for the five-stars, Kimberly! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Krystal Alfonso

September 26, 2024

5  out of  5
rating by Krystal Alfonso
"I have with State Farm for about 10 years now the girls in the office are very helpful and very nice I want to say thank you to olivia and Karen for helping me out and being there thank you so much"
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Charles Cacchione

September 24, 2024

5  out of  5
rating by Charles Cacchione
"Wonderful office! I was helped by Rachel, she was very informative, friendly, and helpful. I’m very pleased with my experience."
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Todd Aylwin

September 17, 2024

5  out of  5
rating by Todd Aylwin
"Rachel is very helpful and responsive with all questions regarding my auto policy!"
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Gerald “Grizz” Green

August 14, 2024

5  out of  5
rating by Gerald “Grizz” Green
"Very nice and responsive people."
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James Yates

July 12, 2024

1  out of  5
rating by James Yates
"Over price manufacturered answers for jacking there rates, I went elsewhere and saved $670 for identical coverage"
We responded:
"Mr. Yates I am sorry we could not provide you with a positive experience. Rates for all companies have gone up drastically in the past year. The reasons for the increases are pretty standard and may sound manufactured. All I also know is that so far this month I have over 30 customers come to State Farm from other carriers, so I know that we are competitive. Again sorry for your experience."
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M

July 8, 2024

5  out of  5
rating by M
"Rachel was excellent! What an asset Rachel is to state farm. I have dealt with her for years! She is so thoughtful, sweet, patient, and thorough while explaining things to me."
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Neville K

July 2, 2024

5  out of  5
rating by Neville K
"I have been a client for many, many years. Top notch service, friendly, courteous, and always very helpful."
We responded:
"thank you for your kind words. We appreciate you being our customer. "
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alanna yetman

June 26, 2024

1  out of  5
rating by alanna yetman
"If I could give 0 stars I would. Don't bother paying for road side assistance. They will penalize you for using it 3 times in 3 years and decide not to renew. They will only send 1 letter in the mail (regardless that you have elected for electronic communication) that they are not renewing and just leave you hanging. All due to using the roadside assistance THAT YOU PAY EXTRA FOR. Then they will blame corporate. 10/10 don't recommend, go anywhere else but here if you ever want to actually use the insurance that you pay for 😉"
We responded:
"I am sorry for your experience Ms. Yetman. Unfortunately underwriting does view all claims in a policy when evaluating risks. Even the small claims under Emergency Road Service. The premiums on a roadside service coverage is less than ten dollars each six months . The state rules restrict underwriting action on policies to 3 losses. "
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Jeffrey Barksdale

May 29, 2024

5  out of  5
rating by Jeffrey Barksdale
"The agents in Jeff Hoffer's State Farm Office have been great to work with. Particularly in my case Rachel has just been amazing! If you don't have an agent, i highly recommend Rachel, at Jeff Hoffer's State Farm Office."
We responded:
"Thank you, Jeffrey, for your glowing review of our office! I'm thrilled to hear that Rachel provided you with amazing service. We're pleased to have her on our team, and we're grateful for your recommendation. If you need anything in the future, we're here to help! - Jeff Hoffer - State Farm Insurance Agent, Daytona Beach, FL"
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Joshua Harrington

May 29, 2024

5  out of  5
rating by Joshua Harrington
"Darren was great! He went above and beyond to ensure my needs were met. I have been with this agency for almost a year and have been happy since!"
We responded:
"Joshua, I'm overjoyed Darren exceeded your expectations and provided exceptional service! We're pleased to have you as a valued customer for almost a year. Thank you for your positive feedback, and we look forward to continuing to meet your insurance needs! - Jeff Hoffer - State Farm Insurance Agent, Daytona Beach, FL"